MY PERSONAL HELL WITH DELL
Let me start this off by saying that I was always a big Dell computer fan. I bought my first laptop back around 2005 and it lasted for about six years and was still working when I gave it away to an ungrateful & bitchy friend of my ex-wife. I think she plugged it up by surfing for male gay porn and got enough viruses to finally put the old girl down.
My next Dell I purchased at the Navy Exchange in Pensacola, Florida. It died immediately after I got it out of the box. I called Dell and they sent me a replacement that was a better model and was loaded with software. You can't beat that deal! I loved Dell!! Then...
I have that same Dell but it's getting on in years so I went to Buckley Air Force base and got another Dell. Lucky for me I kept my old one.
Due to chronic back pain and finally surgery I wasn't able to get the new laptop up and running for about a month or so. The first time I got on it was basically to familiarize myself with it and load my virus protection and Office. After that - the shit hit the fan.
The next time I logged on I immediately got a warning that the battery was not charging and I called the service center and...well hell let me just put the email up that I sent to the the Board of Directors & the CEO of Dell - that'll explain it easier: